Head of Analytics and Data Science

Department: Data & Analytics

Employment Type: Full Time

Location: Cardiff

Description

Hybrid: 2 days per week in-office

In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities or personal finances as easy as possible.
We’re part of RVU. A group of online brands that include Uswitch, Tempcover and money.co.uk. As a group, we use our shared knowledge to empower people, and help them make decisions confidently across a range of household services.

Confused.com is at the cutting edge of the FinTech industry, so we’re always looking for extraordinary talent. If you love what you do, get in touch today!

About the role

We believe in the power of data to drive smarter decisions, better products, and meaningful customer experiences, and are on the lookout for a strategic, visionary Head of Analytics to take our analytics capabilities to the next level.
Reporting directly to the CTO, this is a high-impact role with the opportunity to shape strategy, lead an ambitious team, and influence decisions at the very top of the business, as we build scalable, insight-driven practices that reach millions of UK customers. You’ll also play a key role in strengthening our partnerships with major insurers, providing data-driven guidance at the most senior levels.

You'll lead a talented team of just over 20 analysts, data scientists, and managers, driving advanced analytics, AI/ML innovation, and a culture of insight-led thinking across the business. This role is as much about strategic leadership as it is about hands-on excellence: from scaling self-serve tools to embedding data products into business processes, you’ll be central to how we use data to grow and evolve.

Define and drive a company-wide analytics strategy, aligning with key business goals and product ambitions
Champion a product mindset and the use of modern data tools and best practices — from AI/ML and experimentation to self-serve analytics and CI/CD
Build scalable, governed analytics infrastructure in partnership with data engineering.
Coach, develop, and inspire a high-performing, consultative analytics team, and ensure they are embedded into product and business processes to deliver measurable impact
Guide the development of robust KPIs, data governance standards and consistent measurement frameworks
Act as a trusted advisor to senior leaders across product, commercial, marketing, and finance, translating insight into strategic impact

Here’s a flavour of what your team might work on in a typical week:

Launched an ML-powered model to personalise product recommendations and drive up conversion
Ran an experiment with the pricing team to test behavioural response to incentive-based offers
Partnered with the product team to define key metrics for a new customer journey flow
Rebuilt a cross-functional dashboard to provide exec-ready visibility of acquisition KPIs
Hosted an internal session on best practices for storytelling with data

What we're looking for

Proven leadership of a high-performing analytics function in a product-led business.
Deep knowledge of modern analytics practices, including experimentation, AI/ML, and automation
Strong stakeholder influence and exceptional storytelling with data.
Fluency in tools like SQL, Python, BI platforms, and cloud-based analytics.
Strong grasp of business strategy, and how data can accelerate growth and operational excellence
Experience in fast-paced sectors like tech, e-commerce, or fintech (insurance/financial services is a bonus!).

If you're ready to lead with impact and bring data to the heart of decision-making, we’d love to hear from you.

Our commitment to you:
At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.

What we offer

We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to:

10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
Employer matching pension contributions up to 7.5%
A one-off £300 “Work from Home” budget to help contribute towards a great work environment at home
Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life
25 days holiday (increasing to 30 days) + 2 days “My Time” per year
Private medical cover, critical illness cover , dental plans and employee assistance programme
Free gym access
Employee discounts programme
A healthy learning and training budget to support your development
Electric vehicle and cycle to work schemes
Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

As a tech company who strives to get better every day, we use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.

Recruiter phone call

Virtual Hiring Manager Interview

Virtual Leadership Interview

In-person Presentation Interview

Virtual Final Interview